Hebrew – Social Media Analyst

28K salary

City centre location

Shift hours with shift allowance

Great benefits

The role:

• Customer Service, technical and troubleshooting.
  • Review requests from page administrators needing assistance
  • Complete requests based on the policies outlined by Facebook
  • Ensure Policy Enforcement on all supported workflows.
  • Identify trends of abuse that highlight gaps in policies
  • Raise awareness to the teams and Team Leader about potentially problematic content to enhance policy definitions
• Client Interaction
  • Proper grammar, spelling and tone when interacting with internal and external clients regarding requests, both in English and native language.
  • Ability to explain policy in a way that internal and external clients can understand without violating privacy and disclosure requirements
• Offline review: Working Knowledge on ability to review user generated content and decide whether it’s compliant with policy

Who we are looking for:

• A team player with fluent Hebrew & English
• Stellar attention to detail
• An analytical way of thinking
• Focus and self driving motivation