System Administrator

Eden - Job Details

System Administrator

Dublin 24,





January 01, 2023


Job ID: 20543

System Administrator required for a client based on one of their customer sites in Dublin 24, this role can also be Hybrid. 



  • Work within a team to deliver Managed Services to our customer(s), to required SLAs.
  • Provide and manage proactive maintenance and monitoring on customer systems.
  • Share best practices with other team members to enhance the quality and efficiency of support services. 
  • Effectively interact with and coach other members of the team to provide solutions to complex technical issues. 
  • Deliver services in line with Incident, Problem and Change Management processes.
  • Manage issues or outages to resolution, identify key points of contact, and manage communications within the delivery and customer teams.
  • Update Incident, Request, Problem and Change tickets in the ticketing system.
  • Maintain relevant Asset and Configuration Item records in the system.
  • Analyse, plan and deliver infrastructure changes.
  • Proactively manage tasks such as patching, monitoring, etc.
  • Maintain configuration and process documentation.
  • This role requires a highly skilled and experienced technical support engineer.
  • Management of Server hardware environment
  • Recovery manager / Veeam / MS Exchange / Office 365 experience
  • Management of LAN/WAN/COMMS Infrastructure
  • Microsoft Dynamics experience
  • VPN Support
  • Responsibility for ongoing support, monitoring and management of:
  • Backup system management 
  • Microsoft patch management
  • Virtual cluster based on VMware and HyperV
  • Windows Server 2008, 2012, 2016, 2019, 2022
  • IIS on Windows Server 2012, 2016, 2019
  • Server hardware
  • Variety of customer projects utilising all above technologies as well as:
    • Active Directory 2016, 2019
    • VMWare vSphere 6.x Enterprise / Enterprise Plus
    • System Center 2016
    • Exchange 2010
    • Microsoft 365 (Exchange, AD, Sharepoint, Intune, ATP)


Mandatory Technical Skills/Experience: 

  • Minimum 3+ years proven experience in an infrastructure support background.
  • Aptitude for solving problems and acting on own initiative. 
  • Strong team player highly motivated with a willingness to learn. 
  • Ability to work effectively within a team, ie, sharing knowledge, offering help. 
  • Ability to priorities issues and manage time effectively, taking accountability for resolving customer issues, and balancing project work with ticket driven tasks.
  • Fluent written/verbal English 


Desirable Technical Skills/ Experience:

  • Virtualization (Hyperv and VMware)
  • Exchange 2010+
  • Microsoft 365 (Exchange, AD, Sharepoint, Intune, ATP)
  • Citrix 7.x
  • System Centre 2016
  • Windows Server 2008, 2012, 2016, 2019, 2023
  • Scripting and automation knowledge (VBScript, PowerShell)


Daily rate is €400-€450 with core hours 9am-5pm Monday to Friday. This role is a 6-12 month contract


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About Eden Recruitment

Founded in 1999, Eden Recruitment has been a continual shining star in the Irish recruitment landscape. We believe in the power of relationships and have partnered with the brightest and best Irish and multinational companies, helping them find the brightest and best talent for their organizations. Headquartered in Dublin and wholly Irish owned and managed, we _______.

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