Technical Program Manager- V

We are currently recruiting for an opportunity to work with one of our clients, a leader in the Tech industry, as a Technical Program Manager. The role is a 6-month, full time contract with hybrid work in Dublin.

The Role:

We work on solving problems at a very large scale, to repair all of our infrastructure assets i.e. servers, switches, line cards, caching appliances, communications circuits to ensure our data centers, backbone network, edge network, points of presence etc. are returned to service and run at maximum efficiency and capacity. Our Repair Automation products are engineered to ensure the assets are returned to service within agreed service levels. Using data driven analytics and visualization, we continuously look for opportunities to increase efficiency by automating-out manual handover steps within our repair workflows. But in certain use cases, there are human checks intentionally built-in to our workflows.

As the program manager in the IDC Infrastructure Enablement, Product Enablement team, you will be working with network engineering and software development teams to drive them to deliver software changes to fully automate the H1 2025 prioritized scope of Network Repair workflows. The program has completed the first phase of software changes to fully automate the H2 2024 re-prioritized scope of Network Repair workflows on recent newly innovated Repair Automation products.

Responsibilities:

Quickly on-board to gain the accurate understanding of the Network Repair Workflows prioritized to be delivered before the end of H1 2025, by meeting different engineering stakeholders.
Coordinate the planning and document measures of success for the multiple workflows with engineers and technical leads.
Effectively communicate project statuses, identify potential risks and setbacks, and collaborate with cross-functional engineers in a virtual team, to develop mitigation strategies and successfully execute on these.
Ensure project delivery artifacts and regular updates are complete/current and available for partners, managers and leadership to read in advance status of presentation and review.
Supervise sprint cycle outputs run for partner teams. Ensure scope and expected deliverables have been defined, clear target dates are set and resource availability has been evaluated by managers.

Preferred Skills:

Experience working with Software Engineering and Network Engineering teams.
8+ years of Program/Project management experience.
Demonstrated track record driving and leading workflow automation programs at scale in other organizations.
Ability to multitask, track and report on multiple program workstreams.
Ability to create detailed use-case tracking documents.
Detail-oriented, self-motivated to drive and follow through on projects.
Experience building presentation materials, comfortable presenting to senior leaders.
Excellent communications skills, verbal and written.

Desired Skills:

Prior experience of Data Center and/or Network Operations.
Strong critical thinking skills, problem solving and organizational skills.
Proficiency in G-Suite/MS-Office applications.
PMP or Prince Certifications
Experience in Python coding

Education:

B.S. in Software Engineering discipline, Computer Science or equivalent.
8+ yrs of Program/Project management experience.

If you are a Program/Project Manager with a strong technical software delivery track-record, and experience managing virtual teams of cross-functional software engineering disciplines, get in touch today at ananya@edenrecruitment.ie or apply here.

**Please note that this is a contract role for 6 months**

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