Customer Service Executive - Personal Lines

We have a great opportunity for the position of Customer Service Executives for our Personal Lines team in Dublin. The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude.

Key Responsibilities

Achieving Renewal Income Retention targets
Generating leads through cross selling of Life & Pensions & Health products
Generating leads for the General Personal Lines & Commercial Departments
Delivering Excellent Customer Service
Maintaining the highest compliance standards

Key Qualifications & Skills required

CIP or APA Personal General Insurance
RELAY software experience desired but not essential
Proficient Microsoft office skills desired
Personal Attributes
Personable and sociable
Professional style
Competitive
Socially confident
Self-motivated with a desire to continuously perform at a high level
Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
Through leading by example, fosters the highest standards of ethics and integrity
Ambitious and results orientated
Excellent interpersonal and communication skills
Strong attention to detail and an ability to work in a fast paced environment.
Proficient Microsoft office skills desired