Debt Recovery Agent

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Location: Fully Remote within Ireland

Hours: 35 hours per week

Contract Duration: 4 months (with the possibility of extension until year-end)

Salary: €42,000 - €48,000 per annum (pro-rata)

Start Date: Immediate Start

Job Description

We are seeking a highly motivated and experienced Debt Recovery Agent to join our client, a public sector body, on a temporary basis. This fully remote role will involve extensive phone and email contact with debtors, specifically focused on chasing down unpaid invoices.

Key Responsibilities:

Proactively contact debtors by phone and email to recover outstanding payments.
Manage a portfolio of unpaid invoices, ensuring timely follow-up and resolution.
Maintain accurate records of all interactions and communications with debtors.
Collaborate with the finance team to provide updates on debt recovery progress.
Utilize INTEGRA financial management system to track, manage, and report on debt recovery activities.
Ensure compliance with debt recovery procedures and protocols.
Attend remote meetings and training sessions via MS Teams.
Contribute to the continuous improvement of debt recovery processes.

Requirements:

Experience: Previous experience in a similar debt recovery role is essential.
Communication Skills: Strong communicator with a confident and assertive personality, able to negotiate and influence outcomes.
Technical Proficiency: Highly IT-literate with experience in financial management systems (preferably INTEGRA), MS Outlook, Teams, and SharePoint.
Time Management: Ability to work independently and manage your time effectively in a remote environment.

What We Offer:

Competitive salary range of €42,000 - €48,000 per annum, depending on experience.
Flexible, fully remote working arrangement within Ireland.
Comprehensive training and support to ensure success in the role.
Opportunity to work with a national authority in a key role.

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