Position: National Accounts Manager / National Strategic Accounts Manager (NSAM) Reporting to: Managing Director
This key role, reporting directly to the Managing Director, is instrumental in shaping strategy, driving process improvements, and enhancing profitability. The successful candidate will focus on building strong customer relationships and driving growth in both sales volumes and profit margins through the execution of a strategic business plan. You will collaborate closely with the customers' buyers, key stakeholders, as well as suppliers and brand representatives.
Key Responsibilities:
Customer Relationship Management: Develop and maintain productive relationships with key buyers and stakeholders, negotiating terms, pricing, and promotions to maximize sales and profitability.
Sales Strategy: Design and execute sales strategies in collaboration with the field sales team, ensuring alignment with key account objectives and company goals.
National Account Management: Oversee all national accounts, including responsibility for the Dublin territory, driving business growth and maintaining customer satisfaction.
Promotional Planning: Develop and implement promotional strategies across categories, reporting on the performance and outcomes to optimize future plans.
Joint Business Plans: Collaborate with clients to create joint business plans focused on retention and organic growth.
Collaboration with Buying Teams: Work closely with the buying teams to identify new opportunities, leveraging their strategies to maximize mutual success.
Financial and Market Analysis: Utilize financial insights and market knowledge to implement annual sales plans and ensure customer-specific pricing is accurate and competitive.
Tender Management: Lead the preparation, costing, and submission of tender documents to secure suitable contracts.
Sales Reporting: Provide regular reports on sales performance and margin figures to senior management, ensuring alignment with business objectives.
Pricing Strategy: Ensure customer-specific pricing strategies are accurately maintained within internal systems.
Ad-Hoc Projects: Lead or contribute to special projects as required.
Qualifications and Experience:
Education: Bachelor’s degree in Business or at least 5 years of relevant experience in a similar role.
Industry Experience: Experience in B2B distribution, ideally within the engineering or construction sectors.
Data Analysis: Strong ability to collate and analyze commercial sales and market data to inform strategic decisions.
Technical Skills: Proficiency in MS Office and ERP systems.
License: A full driver's license is required.
Key Duties:
Proactive Management of Key Accounts:
Plan and manage yearly and monthly sales budgets.
Prepare and submit tender documents.
Conduct regular client visits and build lasting relationships.
Identify new opportunities for business expansion and prepare quotations.
Achieve product and brand approvals.
Manage customer retention and satisfaction.
New Business Development:
Identify and target new key accounts.
Prepare introductory materials and plan engagement activities for potential clients.
Track and report progress on new accounts and follow up on leads.
Strategic Planning:
Lead sales and business development initiatives.
Identify new product and brand opportunities, ensuring alignment with market trends and client needs.
Collaborate closely with internal teams to drive new business opportunities.
What’s on offer?
Great salary depending on experience, with uncapped commission.
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